IT Support


Modern businesses, whatever their size, rely on excellent communication. The tools of modern businesses are technology based, and when your tools stop working, you stop working.

We understand that your time needs to be spent running your business, not chasing engineers to iron out IT problems.

Support IT prides itself on highly thought out strategies, matching our technical expertise to your specific requirements, preventing downtime and lost income.

  • Fixed prices
  • Unlimited telephone support calls to our helpdesk
  • Unlimited callouts to your site
  • Live monitoring of your network
  • Personalised service
  • A hassle-free life for our customers
  • Clear service delivery levels
  • No hidden extra charges
  • Easy-in easy-out terms
  • Preferential rates and instant access to our IT project services and web site development

Fixed Price Service

By offering fixed price support, you can call Support IT with any issue, whatever the severity. We want you to always be in control and not to worry how often you call our helpdesk or our engineers come to site. If our helpdesk cannot assist you, our field engineers will visit at no extra fee.

Tailored Service

Our Live! Support service is completely tailored to your needs. We like to keep things simple that’s why we don’t tie you up in yearly contracts or force you to change the way you work. We are available when you need us, and provide peace of mind when you do not.

Guaranteed Response Times

Fed up of waiting for engineers? Whenever or wherever you have a problem, our engineers are available 24 hours a day to make sure that it’s fixed fast. Our response times are guaranteed with a Service Level Agreement with a focus on resolving issues fast.

Pro-Active Monitoring

We can monitor your site Live! with our intelligent monitoring software, alerting us to potential issues before they cause harm. It identifies problems before they happen and fixes them before you even know they exist, preventing downtime and lost business.